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Shirley Allum Lingerie Terms & Conditions

Our terms and conditions apply to all the transactions between Shirley Allum Lingerie and you. Your statutory rights will not be affected.

We will treat each order for goods as an agreement by you to purchase and pay for these goods.

All telephone orders will be acknowledged verbally at the time of the order and all orders placed via our website will be acknowledged by email at the time of the order. The creation of a legally binding contract between Shirley Allum Lingerie and yourself will take place once payment has been received and the goods dispatched. We retain the right to decline any order for any reason. Any payment card details given by you at the time of the order will be destroyed immediately the payment has been made and will not be used for any purpose other than to process that particular order.

For more information on terms and conditions see our returns, delivery and privacy policies.

We use Pay Pal and Sagepay to protect your cards details against fraud.


We use the industry leading internet payment company PayPal to protect your card details and protect from fraud. PayPal keep your information safe. We will never actually see your bank or credit card details, they are passed in a highly secure way directly to PayPal for processing. Industry-leading fraud prevention is just one of the reasons PayPal is a safe way to pay online. PayPal uses proprietary technology and constantly innovates to monitor transactions and maintain a secure payment system. To help you keep track of your account activity, PayPal sends an email confirmation of every account transaction. For more information visit


When you shop with us, our secure server encrypts all of your personal information, including name, address and credit card information. We use SagePay which are an industry leader in secure internet transactions. SagePay are used by thousands of other UK businesses for transaction security.

All transaction information passed between our website and the SagePay Payment System is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and all messages from SagePay are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing passed to SagePay can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Once on the SagePay system, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data they hold is extremely secure and they are regularly audited by the banks and banking authorities to ensure it remains so.

SagePay has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.

No individuals within our company or SagePay are able to decrypt transaction information or cardholder data. Their systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your card information is secure even from their own employees because the systems never display the full card numbers, even on administration screens.

Anita Care Pocketed Bras

Customers purchasing our Anita Care pocketed bras declare their eligibility for relief from value added tax by way of being chronically sick or having a disabling condition by reason of breast surgery. If the customer is in any doubt as to whether they are eligible to receive goods and services zero-rated for VAT they should consult Notice 701/7 VAT reliefs for disabled people before agreeing to these terms and conditions.

We reserve the right to submit such declarations of eligibility to the VAT officer.


10% Off Charnos Rosalind Bras: Use code 10CHARNOS at checkout for promotion to apply. Promotion available from 22nd August 2019 until 27th September 2019.

Buy 2 For £45 On Selected Lepel Fiore Bras: Promotion applied automatically at checkout. Only available on selected Lepel Fiore Bras. Promotion available from 1st September 2019 - 30th Septmeber 2019.