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Shirley Allum Lingerie Returns Policy

We accept the return of items only if they are unworn and are in their original and resaleable condition i.e. clean, intact, and all tags still attached by their original means. Items that have deodorant stains or odours will not be accepted.

Your right to cancel an order starts when you place your order and ends 14 days from the day you receive your goods. You must contact us by email to cancel your order before returning any items.

If you cancel your order you must return the goods back to us within 14 days of the cancellation. We regret that items received after this time will be refused and sent back to you.

You are responsible for the safe return of products to us, including the cost of doing so. It is recommended that you insure your return parcel in case of loss or damage.

If you have any questions please contact us on 01747 852444 and we will explain the returns procedure.